If you live in Abu Dhabi, almost every dealing you have with the government now starts in the same place. TAMM is the emirate’s single platform for public services — and it has quietly become one of the more ambitious pieces of government software anywhere. Here is what it does and how to use it properly.
What TAMM is
TAMM is described officially as a one-stop-shop portal from the Abu Dhabi Government, serving citizens, residents, visitors and investors without requiring a trip to individual government entities.
Its design principle is what makes it different from a typical government portal. Rather than organising itself by department — which requires you to already know which department you need — TAMM is built around journeys: finding a house, buying and driving a car, starting a business, finding and getting healthcare. You describe the thing you are trying to do, not the ministry you think owns it.
One point of housekeeping, because it is wrong in a lot of guides: TAMM is not run by the Abu Dhabi Digital Authority. ADDA ceased to be a standalone body when it was folded into the Department of Government Enablement in 2023, alongside the Department of Government Support, the Human Resources Authority, the Abu Dhabi School of Government and TAMM itself.
Getting in
You can reach TAMM three ways: the website, the iOS and Android apps, and physical TAMM centres and branches across the emirate — the last of which matters more than digital-first coverage usually admits.
Sign-in is through UAE Pass, the national digital identity. That single credential unlocks My Locker, TAMM’s document vault, which stores your personal information and official documents digitally and lets you update details, manage service subscriptions, request document updates and pay in one place.
Sitting underneath is a policy worth knowing about: the ‘once only’ principle, where a document you have already given the government is shared between entities through Abu Dhabi Connect rather than demanded again. Payments run through Abu Dhabi Pay, the unified payment platform for government services.
What TAMM 4.0 added
The current generation launched on 14 October 2025 at GITEX Global, and integrates more than 1,100 public and private services from over 90 partners.
| Feature | What it does |
|---|---|
| AutoGov | Automatically manages recurring obligations — licence renewals, utility payments, routine healthcare appointments |
| AI Vision and Smart Guide | Step-by-step spoken and visual support, including visual validation of documents |
| TAMM Hologram | Mobile help pods where you speak to a live agent appearing as a hologram |
| TAMM by You | Residents propose and vote on the services they want built |
| TAMM Spaces | Themed hubs including Family, Mobility and Sahatna |
AutoGov is the one that changes daily life. Government admin is mostly a memory problem — the fine you forgot, the renewal that lapsed — and automating recurrence removes most of the failure. The AI assistant works in Arabic and English, with translation and voice-enabled services.
For residents who cannot easily travel, the TAMM mobile service centre brings services to people of determination, senior citizens and remote areas, arranged through the Abu Dhabi Government Contact Centre on 800-555.
What you will actually use it for
The everyday cases are the licensing ones. Abu Dhabi Mobility delivers its driver and vehicle licensing services through TAMM — issuing and renewing a driving licence, registering and transferring vehicle ownership — accessed with your UAE Pass and an active traffic file in the licensing system. Our guides to the Mulkiya renewal and to traffic fines cover what those processes involve.
Business setup is the other heavy user. The emirate’s economic licences are issued through TAMM, including the trader licence route we cover in our guide to the Abu Dhabi business licence.
You will also need your Emirates ID current before most of this works, and drivers in the capital should read our guide to the Darb toll system.
The bigger project
TAMM is one component of a stated ambition to build the world’s first fully AI-native government by 2027. Abu Dhabi has deployed more than 100 AI use cases across 40-plus government entities, backed by a digital strategy for 2025 to 2027 carrying AED 13 billion.
Whether that target is met is a question for 2027. What is already true is more modest and more useful: for most residents of Abu Dhabi, the number of separate government websites you need to know has fallen to roughly one. Anyone comparing the two big emirates on liveability — as we do in Abu Dhabi or Dubai — should weigh that more heavily than it usually is.
Primary sources: TAMM, the Department of Government Enablement on TAMM 4.0, the Abu Dhabi Media Office launch release and the UAE Government portal on Smart Abu Dhabi.
